Camping Laouba is responsible for the processing of personal data as reflected in this privacy statement.
Personal data that we process
Camping Laouba processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:
Category 1
- First name and surname
- Address data
- Phone number
- Email address
Category 2
- Data about your activities on our website
- Internet browser and device type
For what purpose and on what basis we process personal data
Camping Laouba processes your personal data for the following purposes:
- The conclusion of an agreement for the rental of a camping pitch possibly with the rental of a camping device. The required data are stored on a server rented from a hosting provider and are for our own use only.
- Handling your payment
- Calling or emailing you if necessary to carry out our services.
- Camping Laouba analyzes your behavior on the website to improve the website and the range of products and services to match your preferences. The registration and analysis program is called Matomo and the data collected are stored on the same server where our website is hosted and are only for our own use.
- Camping Laouba also processes personal data if we are legally obliged to, such as data we need for our tax return.
How long we keep personal data
Camping Laouba does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following personal data:
Category 1: for the life of the campsite.
Category 2: 2 years
Sharing personal data with third parties
Camping Laouba only provides third parties and only if this is necessary for the implementation of our agreement or payment with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Camping Laouba uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.
Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Camping Laouba and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to info@campinglaouba.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Camping Laouba would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Camping Laouba takes the protection of your data seriously. The hosting provider myH2Oservers and the developers of the content management system of the website (WordPress), booking program (Maestrel) and web statistics program (Matomo) take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at info@campinglaouba.com.